YOUR PERSONAL INFORMATION IS SECURE. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. They said it was tax deductible. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! The tour was nice, then came the HIGH pressure sales pitch. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. We are seeking total resolution. Hi! By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Records of municipal courts and justice courts are housed here also. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. How To Write a Timeshare Rescission Letter? You also have the option to opt-out of these cookies. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. #5. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! 5. And they have right of refusal if the owner tries to sell it themselves. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. zillayh@gmail.com, We are also victims of Sunset Group. I kept going back and forth with them. They refuse. Fortunately we only joined the club and NOT buy a timeshare. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. We couldn't get reservations 9 months in advance. i wonder is there is a law firm willing to undertake one? I was specifically told I was not buying a timeshare. Mar 30, 2006. You will speak with two reps who tell you that they are giving a . This took several months to correct. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. She added that the package is a great value, that it is transferable, and has no expiration date. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. Cant wait for a law suit. How To Cancel a Vacation Village Timeshare? In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. The complaint has been investigated and resolved to the customers satisfaction. We did so and provided proof of our claim. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Search Close. Then told her I know they are scammers and not to bother me anymore. We finally caved in and agreed to meet the last day that we were there. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. Go figure. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. They got me too. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. These companies specialize in helping people just like you get out of their timeshare contracts. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. Our original contract told us that we could use those or any other Sunset property at any time. Get Rid of Timeshare Without Ruining Credit? This was also to be used for rental purposes to provide rental income for our timeshare as an investment. I looked at the internet those properties and added up the costs if bought separately as needed. How to Get Out of a Sheraton Vistana Timeshare? My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." i am assuming that you will get this message? Please help! This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. XChange is a subscription-based clearinghouse of state court information. If anyone has information on contacts I would appreciate the info. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. How To Cancel Holiday Inn Club Vacations Timeshare? The plaintiff is . For example, one of their properties is Sunset Royal Beach Resort. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. Unfortunately we didnt realize we were being scammed until later. Never begin working with a company without first having everything written down in a legally binding contract. FRAUD (charge #2) - Pg. The company I also know as The Sunset Group . Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. not being from the USA it makes it difficult for us to find someone. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. 4. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. I insisted that they email me the properties that are offering n the package as destinations. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! As our team reviewed the website, the first thing we came across is the no up-front fee required . My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. Others have said that. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. Sunset Lounge lawsuit heads to court while venue continues to sit empty. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Cancel Timeshare Mortgage and Maintenance Fee? The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. www.sunsetscam.com We are rather disgusted with Sunset and would like to chat with any/all about this. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. Please we nees help. It's a lie. We protect your data. There are no reviews yet. However, you may still be able to get out of your contract by exercising your rights as a consumer. I refused to proceed and insisted travel package detail. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. We also use third-party cookies that help us analyze and understand how you use this website. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." Update: Did get my money back from the credit card company, was sent to a collection agency. We hope this article has been helpful. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. Never spoke to them before. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). You can explore this all the more effectively by reading past timeshare exit reviews. Average Cost to Get Out of Your Timeshare? Sunset Lagoon, Royal Sunset, Sunset Group Blvd. you paid 22 275, how many weeks and were you non the platimun plan? The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. There are other, more reputable companies out there that can help you cancel your timeshare contract. Login. A fast Google search will load several past timeshare exit scams that you educate yourself on. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. Sunset Group, Customer Service Center - csc@sunset.com.mx. email: gatorpachris@hotmail.com, just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. I forwarded all calls from agency to the lawyer. It does not say what "services" are. Search. What are the process you did? We did not buy the all-inclusive. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. The Judge overseeing this case is EDWARD NICHOLAS. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. Everything said was identical, currently arguing with them to cancel the contract. We decided to take advantage of this. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. If youre hesitant about an investment opportunity, do some research before making a decision. Take action now! this triggered my PTSD. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. How To Get Out of a Diamond Resorts Timeshare? We also suggest never working with an organization without first having everything recorded in an official agreement. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. We would alert against working with companies that have been known to scam individuals. It was very overwhelming and confusing. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Has anyone asked for a review and gotten their contract cancelled? ComplaintsBoard.com is a leading complaint resolution website on the Internet. The first offer to purchase was around 68 thousand dollars. 1. Historical Court Records (more than 50 years old). Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Hello I was scammed too. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). Hopefully one day their tactics will end, I meant they are professional scammers. If the plaintiff loses the case, no one is compensated. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. Update question - did they finally stop calling? The Sunset Group is a scam with the lowest ethical standards. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. Sunset World Resorts & Vacation Experiences. We only suggest companies with high ratings and verified customer reviews. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions They accepted this and said they would process the paper work and credit our accounts. I have a duplicate copy of that . This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. i cannot find anything out on this case though. If there is somesort of class action please count me in. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. This never happened, so we wrote several additional emails to this firm. Ask to use the internet to download the real form from the IRS. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. Remember at first she said she was trying to sell her vacation as an employee. $2, 000 down t he drain. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . What should we do? Anita Rigoni of US. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. This is designed to make it easier for people to get out of their contracts and make better choices in the future. We are in the same boat and now they are threating us to ruin our credit. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. I only get emails. Case #PSC 1701479 I am okay to take the 'hit' with collections, but did you make any more payments? We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. They are Unethical, dishonest and should be put out of business. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Sunset Solutions Group Response Apr 23, 2020. Well! Beware of timeshare scams in Mexico! 7. Please read and let me know what you think. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. If youre now regretting your purchase, there are a few things you should know. Then she had someone call me to close the deal. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. Please don't fall for anything that has Royal Elite's name on it. 3. . The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Unfortunately, almost every timeshare exit company promises to do the same thing. If there is a lawsuit please let me know, I was a victim too. We trust this article has been useful. Hopefully USA will read all of these issues; FBI please help . When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. How did it turn out for you guys? Please repost. When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. Have not heard much and really do not want to deal with it, still burns me. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. I am sure this will cause them to threaten a law suit and other tactics. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. This may also include calls and text messages to my wireless telephone numbers. This is when we knew the postings on the Internet were so very true. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. How to Get Rid of Hacienda Del Mar Timeshare? I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. The last thing you want is to hand over your hard-earned money to a scammer. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. Menu. Un-believable, this firm must be put out of business. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. Signed, Can You Get Rid of an Occidental Allegro Timeshare? Cancel RCI and Interval International Membership? Sunset Beach Group review: Scam. Kings Creek Plantation Timeshare Cancellation? If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. A. Our team couldnt find any proof that Sunset Group offers an official exit program. Youre not the only one wanting to ditch their Sunset Group timeshare. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". Thanks. After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. We review timeshare exit companies so owners can make an informed decision. How to get rid of Avalon Vacation Club Timeshare? The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. It all started the moment we stepped off of the airplane in Cancun, Mexico. I feel Sorry for those who have suffered from this kind of scam.