Find out what you canspend your AirpointsDollars on. The price that is displayed was available the last time somebody searched for the city pair combination you entered. Can I transfer my AirpointsDollars to another member's account? If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. If you wish to receive information from AirNewZealand you'll need to sign up for those email specials. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Star Alliance Gold status is granted through the corresponding status tier in the Frequent Flyer Program (FFP) of the participating Star Alliance Member Airline you nominate as your Status Airline through the Star Alliance Rewards Program. Getaway packages. Now $655 (Was $871) on Tripadvisor: Marriott's Ko Olina Beach Club, A Marriott Vacation Club Resort, Oahu. What happens if I do not have access to a registered mobile or email address? Redeem your Airpoints for free Air New Zealand flights Get Deal 2 uses today 5% OFF Over 5% off when booking a flight and rental car together at Air New Zealand Get Deal FROM $330 Featured Flights: Best fares at Air New Zealand starting from $330 Get Deal View Details 20% BONUS Here's a simple guide to get back on course and make the most of your rewards. Calling from overseas: +64 (0)9 357 3000. If you see a suspicious email or social media post that appears to be from AirNewZealand, do not click on any links. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. Earn AirpointsDollars and Status Points with Westpac's range of credit cards. Do use multi-factor authentication wherever possible, especially where it involves your personal information (for example on your bank or email accounts). Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. You also won't need to enter all your details and have someone snaffle it from under you while you're typing. Airpoints Airpoints is Air New Zealand's loyalty programme, and anyone in the world is welcome to join. display: -moz-box; To reset your, , enter your username and email address and click Send. * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. } No, AirpointsDollars may not be exchanged for cash. $70 spent = 1 Airpoints Dollar up to a cap of $60,000 3. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. But please note, you can only do this at the time your book your flight. What are the terms and conditions for the grabaseat greenlight deals? -->, See our top 50 products for less than 50 Airpoints Dollars, Shop Cuvee Rose NV Bamboo Jacket - Limited Edition. You may see a try back later or try back later this morning/afternoon message, in which case you need to keep checking the grabaseat site. I have recently changed my name, how does this affect my Airpoints or Koru membership? If you have forgotten your username, click here to request it to be emailed to you. No. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. This is a security feature to protect your account. You can also check the most recent Airpoints email you received, as your latest balance as of the send date will be shown there. There is a NZD $5 fee for topping up your balance. What should I do? 2. Elite and Gold members have the exclusive right to gift rewards to nominated people. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. Status Points add up to make you eligible for Silver, Gold or Elite tier status. With four different Airpoints credit cards, there is a card to suit you. Airpoints members wanting to make rental car reservations can also book at Air New Zealand or call Avis on 0800 247 284 (0800 AIR AVIS) or +64 9 526 3285. Is it possible to have a joint Airpoints account? The airline says more than 2,000 flights are booked everyday utilizing Airpoints a number which at first glance is surprisingly large given the size of the carrier and program's reputation for not being very rewarding. Update: Some offers mentioned below are no longer available. The ANZ Airpoints Visa Platinum card provides a range of travel benefits to you and your immediate family (travelling with you), each time you travel overseas, including up to 90 days cover for: Medical expenses and personal injury Travel delays and missed connections Personal effects and luggage Loss of income. I've lost my Airpoints card, or it's been stolen. display: block; See the Elite Airpoints Dollar upgrade chart. https://ib.airnewzealandcreditcard.co.nz/login. Or simply ask Oscar, our chatbot who can send the link to reset your password to the email address you used to set up your Airpoints membership. The same applies if you are a Koru member. As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. Anyone can join and membership is free. If you entered your login details on a suspicious site, If you opened an attachment, scan your device for viruses, If you've received a phishing email at work, follow your business policy, You will be asked to confirm your contact information (email address and mobile number), A passcode will be sent to you via your updated contact information, You will need to confirm the passcode you received on the verification page to validate your updated contact information. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. Phishing is the practice of sending fraudulent messages (typically an email) used to trick people into revealing sensitive information. .content.header-bottom .usp-content.slick-initialized { We understand COVID-19 travel restrictions may impact your Airpoints membership. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. No, we will only send you grabaseat emails. von | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters Existing AirNewZealand Airpoints Credit Card customers can find instructions on how to top up here on our Airpoints top up page. AirNewZealand lounge passes are not available for purchase. If you booked the same flight in business . padding: 10px 0; What time do greenlight deals go on sale? Can I exchange my AirpointsDollars for cash? The family name used for the original booking. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. How do Status Points work? An Air New. Call our friendly team on 1800 132 476, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Yes they are. } 4. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. air new zealand boarding process. With four different Airpoints credit cards, there is a card to suit you. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines as well as with some of our financial products. Set your contact details, flight preferences and more. Simply click on the "sign in" button on. Please note: Online Services is not currently available for residents of Continential Europe. It's an email scam that's been appearing in inboxes across the. Check the vaccination and testing requirements for international travel before you book and fly. You can reset these at any time. Is the email and mobile verification process mandatory? Status Points add up to make you eligible for Silver, Gold or Elite tier status. Benefits include lounge access, priority check-in and extra baggage allowance. Westpac Airpoints World Mastercard. height: 40px; I forgot the password for my Airpoints account, how do I reset it? I can't remember my Airpoints number, how do I find it? For members residing in New Zealand or anywhere other than Australia, one Airpoints Dollar is equivalent to one New Zealand Dollar. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. If you use the same email and password combination elsewhere, it's a good idea to check those accounts and update those passwords too. You can click on the button to see a calendar with the exact days when the next best prices is available. and he will do his best to retrieve it for you. *Terms and Conditions Rewards programme points will be awarded on eligible rentals. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. You'll see your Airpoints number and profile name displayed on the top right of your browser window too. If you've not registered yet, you can register for Airpoints online. Can I use AirpointsDollars to upgrade my booking? You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. How can I improve my chances of getting a greenlight deal? } Username Cancel For further information, or to apply now, visit Westpac or call 0800 888 111. @media (min-width: 768px) { You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. Forgotten Password - Air New Zealand Welcome to the Air New Zealand flight booking portal. Auckland, New Zealand. There are a few reasons you might not be getting them. Your Airpoints number if you have an Airpoints related enquiry. .content.header-bottom { See the Airpoints terms and conditionsfor full programme details. Do use a password or passphrase that has at least 12 characters for your AirNewZealand account. Supplementary cardholder also means joint or additional cardholder. Find out what you canspend your AirpointsDollars on. Pre-seasoned and ready to use, Lodge Cast Iron skillets are manufactured under tightly controlled metal chemistry and exacting mold tolerances to deliver a consistent product for even heating and superior cooking performance. How To Save More Money With Air New Zealand Below are some great recommendations for extra savings at Air New Zealand: . Your flight was no more than 30 days before you joined Airpoints if you've joined recently. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. You can use AirpointsDollars to pay for Koru membership. You can use a credit card or debit card for this. You can click on the "find more dates" button to search for other dates. Do consider using a password manager to generate and store your passwords. Thank you for your patience. Why do certain services or transactions require authorisation using multi-factor authentication or a one-time PIN? You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Airpoints Dollars are credited to the person who actually travels, regardless of who pays for the ticket. Onboard your flight. Seats are strictly limited - see the online 'counter' for the number of seats left. Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Shop Huski, Spiegelau, KitchenAid and more. Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. Air New Zealand Lounges. Can I transfer my AirpointsDollars to another member's account? I have recently changed my name, how does this affect my Airpoints membership? Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. You may not be able to receive Star Alliance Gold status with a participating Frequent Flyer Program if you already hold, by any means, an equivalent or higher status with that Program (more information available on theStar Alliance Rewards Terms and Conditions). Airpoints rewards cannot be booked online from the US, Canada UK or Europe. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. Once resolved, call our team to reactivate your account. We'll send you daily updates with our best deals, but remember to keep checking the site because we might also drop in specials throughout the day. How can I update my personal information and contact details for Airpoints? display: none; To start, please enter your username. E2E development and execution of direct marketing strategies . Can I use AirpointsDollars to upgrade my booking? Please contact us: kiaora@airpointsstore.co.nz. Long haul. Watching your AirpointsDollars and Status Points add up is easy with your online account. Air New Zealand is expanding its digital travel retail experience with a new Expedia partnership, giving customers streamlined access to Expedia's unrivalled selection of hotels at discounted rates when they book their flight and room together on the airline's website. If you can't remember the email address you used to sign up, no problem, but you'll need to call us on 0800 247 764 or +64 9 357 3000 if you're overseas and we'll ask some questions to make sure you are "you" and then give you your Airpoints number. You must always gift a whole reward. Over 2,700 flights are booked daily with the help of Airpoints. Update your contact information. Monday to Friday (excluding public holidays) NZDT 8am - 6pm. A status will be granted within 30 days after reaching the qualifying spend of $4,000, provided that your account is active and not in arrears. The exact time varies and can be pretty random. However, you can earn and use AirNewZealand AirpointsDollars when you travel on any of the Star Alliance airlines or use AirpointsDollars to travel on our airline partners. Airpoints enquiries - New Zealand 0800 247 764. The Airpoints credit cards are issued by Kiwibank Limited . A kitchen's most essential item this skillet is big enough to handle the largest T-bone steak. To reset your password, submit your username or your email address below. Once your password is compromised on one site it could be used on others. To reset your password, submit your username or your email address below. We'll then ask you a challenge question to verify your identity. display: -moz-flex; If you've already made a booking, you won't be able to pay for another bag with your AirpointsDollars, but you can pay with a credit card or a POLi payment. If you have forgotten your password, resetting it online is easy - click here to start our online password help service. The same applies if you are a Koru member. Some flights with our other airline partners may also earn AirpointsDollars. You can also used them to pay for rental cars, holidays, wine and Koru membership. How often do new deals go on sale? Plus, earn Star Alliance Points on eligible purchases2 with the HSBC Star Alliance Credit Card1 and convert3 your points to AirpointsDollars5. I'm registered for grabaseat alerts but I'm not receiving them. As some parts of your account are more vulnerable than the others, additional security checks may be required to keep your account safe. If the name on your Airpoints or Koru account does not match the name on your current passport, please call the AirNewZealand Contact Centre. Airpoints help. Should you travel under a name that varies from your Airpoints account, the flights will never capture automatically, and will need to be added manually, upon sending original travel documents to our Contact Centre. Don't share your personal information online. Select 'Use Airpoints Dollars' on the online payment page to use your APD to pay for a flight. Cyber security is the practice of protecting our digital assets and infrastructure from mischief and abuse. Watching your AirpointsDollars and Status Points add up is easy with your online account. To be eligible for Fast Track to Star Alliance Gold status Welcome Offer, you must apply and be approved for a new HSBC Star Alliance Credit Card and spend $4,000 on eligible purchases within the first 90 days from account opening. You should always be careful when you share any personal information on social media or in emails as there is a risk this information could be misused. Westpac Airpoints credit cards comparison table Update your password. There is a chance that the fare will no longer be available when you click through to the next page so if you can't see it on the specific dates you are searching for, you should try expanding your search to dates either side. Westpac Airpoints credit cards Earn Airpoints Dollars and Status Points with Westpac's range of credit cards. Check your flights, request upgrades and more. It is crucial that the name under which your reservations are made matches the name on your Airpoints account exactly. You'll see how many AirpointsDollars you can earn when you spend with them. Airpoints and AirpointsDollars are registered trademarks of AirNewZealand Limited. You can use your AirpointsDollars to buy any seat for sale on AirNewZealand's website. How do I know how many Airpoints I'm earning? font-size: 0.875rem; You can also purchase a Star Alliance upgrade using AirpointsDollars. See the Elite Airpoints Dollar upgrade chart. To update your Airpoints or Koru account name, please email us with: To update your date of birth in your Airpoints or Koru account, please email us with: Please also confirm your current address and how you like to be addressed (Mr, Ms, Mrs, or something else). Will my account be locked if I enter an incorrect passcode? It also generates unique and strong passwords for your use. To reset your password, enter your username and email address and click Send. Visit airnewzealand.co.nz/koru for details. 0800 352 266. We recommend changing your password as soon as possible and choosing a stronger password or passphrase, even if you may have done this recently. 1 Purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques, cash withdrawals, flights purchased directly from Air NZ using your OneSmart card and . } font-size: 140% The deals that are still showing will be for specific flights and travel dates, and the number of seats left can be spread over different flights on different days. To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. } Refer to theStar Alliance Rewards Terms and Conditionsfor available status tiers and additional terms and conditions. Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. margin: 0; It prevents others from potentially intercepting the communication between your browser and the website's server. At the start of each month*, the earn rate tiers, for Westpac . How do I check my AirpointsDollars balance? You can often make changes to your booking online. No, AirpointsDollars can only be earned, not purchased. Your details will all be filled in for you. color: #000; Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars. Eligible purchases exclude interest free promotional purchases, balance transfers, cash transfers, business expenses, cash advances, fees and charges, BPAY, any disputed transactions and government fees and charges. Offers available to new , approved HSBC credit cardholders. If you have forgotten your, , enter your first name, last name and email address and click Send reminder. You can also use AirpointsDollars to buy seats from many of our Star Alliance Partners. The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. border-bottom: 1px solid #e5e5e5; This varies week to week, but there are often several thousand seats available. 0800 021 777. If you call AirNewZealand, we will need to verify your identity in order to help you. Air New Zealand has apologised after some of its airpoints members have had their information stolen. display: -webkit-box; Discover the possibilities for yourself and be rewarded for the things you do every day. NOTE: If you are a KSA, . Remember, we can only process your claim if: Find out more about claiming missing points, and when you can expect to see them in your account. Check the grabaseat site regularly and be ready to pounce, because you never know when these extremely popular deals will appear. Then login and set up your Watchlist to be notified when deals go live. Log in and start again by selecting your email preferences and re-saving. What are grabaseat email alerts? The team are available 0900 - 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as . Card Members who currently hold or who have previously held any other Card product offered by American Express International (NZ), Inc in the preceding 18 month period are ineligible for this offer. New Zealand domestic check-in. We can also put your Airpoints account on hold to keep it secure while you investigate. Should you travel under a name that varies from your Airpoints or Koru account, Airpoints and or status points will not capture automatically, and you will need to send original boarding passes and E Ticket copies to our Contact Centre for manual accrual. * Seat hold only available for greenlight deals on flight sectors operated by AirNewZealand. This should also be the same name that's on your current passport. Airpoints Dollar tiers and earn rates, as applicable, are subject to change. The Airpoints credit cards are issued by Kiwibank Limited . If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. Pro-tip: For the best Oscar experience,sign in to the website first. Air New Zealand Internet Banking. If your Airpoints member name and your travel name don't match, we need to know you 'are you' before we award your AirpointsDollars, so in that case you'll need to email us with copies of: If you update your Airpoints and Koru name details, the process will all be automatic as your details will match. Airpoints Dollars can be used to pay taxes and fees on flights within New Zealand Discounted companion tickets can be purchased with Airpoints Dollars in concert with revenue tickets Sharepoints accounts are available, combining point balances of up to four members Any seat on any flight can be booked with Airpoints Dollars One-way awards available What to do if you travel under a different name AirpointsDollars can be spent on flights with AirNewZealand, as well as partner and Star Alliance airlines. Alternatively, if you wish to pay for rewards with your AirpointsDollars for your partner or another household member you can do this by creating a Gifting Register. Safety videos. More about earning. .content.header-bottom { Along with AirpointsDollars, you earn Status Points that let you move up the membership tiers. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Lending criteria, terms and conditions apply. display: block !important; We continually take measures to increase cyber security to protect you when you're engaging with AirNewZealand online. It also gives some assurance that the site name has been officially registered but it does not always guarantee that it can be trusted. The Airpoints programme is an individual membership programme with special benefits designed to reward the individual member, however you can pool your Airpoints with family and friends via Shairpoints or your gifting register. These fares are only available online for one day only or until sold out. It may take a little longer than usual to get back to you. SECURITY WARNING: Once you have finished your session, please ensure that you log off and close all browsers. The lock symbol and related URL containing "https" means thatthe connection between your web browser and the website server is encrypted, which is important. You can also complete a MEDA form, or find out more about flying with a medical condition. } Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. Air New Zealand Login Screen. display: flex; Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. If you've lost your Airpoints card, you can use the digital version of your Airpoints card in the Air NZ app. Check out the excellent earn rates and other Airpoints benefits to pinpoint the Westpac card option that suits you best. If you have any questions on a Getaway package in the first instance please email weekendersupport@airnz.co.nz. sales presentation can be a very "hard. In the air, you can earn AirpointsDollars on many AirNewZealand and Star Alliance flights. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. For example, if you fly from Sydney to LA in Economy Flexi, you could earn between 69.50 and 104 Airpoints Dollars and between 102 and 161 Status Points. } You might like to add us to your safe senders list to avoid this happening in the future, If steps 1 - 3 don't resolve the issue you can reset your account by logging in to grabaseat, un-selecting the "send me grabaseat emails" check box then logging out. Login - Air New Zealand Internet Banking. However, it says the breach is limited to customers' names, tier status and membership numbers because alliance airlines share minimal data. You can use your Airpoints Dollars to book a flight. Accountability for the subscriber base across the owned Customer Loyalty programmes, and execution of strategic Loyalty partnerships. Visit airnewzealand.co.nz/koru for details. clear: both; If you've clicked on a link in a Phishing email or scam message, act quickly. -ms-box-orient: horizontal; Try changing the travel date(s), number of passengers or even the destination. As an Airpoints member you'll earn AirpointsDollars on all eligible AirNewZealand flights, as well as many partner airline and Star Alliance flights. What should I do? What happens if I fail to complete the email and mobile verification process? I've forgotten the password and/or username I made up when I registered online. To save you waiting, our Oscar the chatbotmay be able to assist. I've forgotten the password and/or username I made up when I registered online. Inscreva-se Entrar Iniciar sesso com o Facebook Iniciar sesso com o Google Iniciar sesso com o Apple You could be asked to answer security questions only you would know (for example, you might be asked questions about your Airpoints account), or you might be asked to verify a one-time PIN code that will be sent to your mobile phone. 1. Credit card provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit License 232595. There are many ways to earn AirpointsDollars - to find out more,click here. Personal information irrespective of whether the account is active or inactive will be handled as per AirNewZealand's Privacy Policy, What to do when you notice suspicious cyber activities, Steps AirNewZealand takes to enhance cyber security, Frequently asked questions about cyber security. You can also purchase a Star Alliance upgrade using AirpointsDollars. If you go to ourAirpoints Mallyou'll find your earn rate on all our international and local brands. The Qantas Status Fast Track covers 16 airlines: Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Delta Air Lines, Eva Air, Etihad Airways, Korean Air, Shenzhen Airlines, Singapore Airlines, South African Airways, Thai Airways, United Airlines and Virgin Australia. .content.header-bottom .usp-content { Multi-factor authentication (MFA) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence to an authentication mechanism. Learn more about suspicious emails and messages. HSBC Star Alliance Rewards Terms and Conditions and Star Alliance Rewards Terms and Conditions apply.